Refund Policy

Refund Policy – Rupee Fincare Services

At Rupee Fincare Services, we strive to deliver high-quality financial consultancy, lead generation, and support services to all our clients. Please read our refund policy carefully to understand your rights regarding payments made for our services.

1. Service-Based Nature

All services provided by Rupee Fincare are consultancy and facilitation-based (non-tangible). These include but are not limited to:

• Loan consulting and lead assistance
• Financial documentation support
• Application facilitation and follow-ups
• Marketing or digital services (if opted)

As these services involve professional time, effort, and third-party coordination, our refund policy is strictly governed by service stage and engagement status.

2. General Refund Conditions

• No Refunds After Processing Begins: Once your loan file or application has been processed or submitted to a financial institution, no refund will be issued.
• Non-Refundable Charges: Registration fees, consultancy fees, or processing fees paid for initiating service are non-refundable.
• Third-Party Deductions: Any fees paid to banks/NBFCs, credit bureaus, or government portals are not covered under this refund policy.

3. Eligible Refund Scenarios

Refunds may be issued in the following rare cases:

• Duplicate payment made in error (subject to verification)
• If services were not initiated within 7 business days from the date of payment and no action was taken from our side
• If the service is cancelled by Rupee Fincare due to unforeseen issues or disqualification

Note: All eligible refunds will be processed within 7–10 working days, back to the original source of payment.

4. Refund Request Procedure

To request a refund, please follow the steps below:

1. Email us at info@rupeefincare.com with:
   • Your full name and contact number
   • Payment receipt or transaction reference
   • Reason for refund request
2. Our team will verify your request and respond within 3 business days.

5. Dispute Resolution

If you are not satisfied with our response, you may escalate the matter to grievance@rupeefincare.com. We aim to resolve all client concerns transparently and fairly.

6. Policy Updates

Rupee Fincare reserves the right to modify this refund policy at any time without prior notice. Updated policies will be published on our official website.

For any questions regarding this policy, please contact us at:

📧 info@rupeefincare.com
📞 +91 93723 24560/ +91 88985 07480